WHAT ARE THE DELIVERY CHARGES?
Delivery charge varies with respect to location and the cumulative amount for a single order. At the time of checkout, please check your order summary to understand the delivery charges for individual products.
WHY DOES THE DELIVERY DATE NOT REFLECT AT THE TIME OF CHECKOUT?
Once the order is accepted, you will receive the call from our processing office on your shared contact number. They will update and inform you in regards with delivery timeline and the courier partner details. It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, hence a timeline shall be communicated.
WHAT IS THE ESTIMATED DELIVERY TIME?
Estimated delivery time depends on the following factors:
Accordingly, you will be informed by the processing center over call or by mail.
ARE THERE ANY HIDDEN COSTS (GST, VAT, OCTROI ETC) ON ITEMS SOLD?
There are NO hidden charges when you make a purchase on our website. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the order value and the location.
HOW CAN I IDENTIFY IF THE PRODUCT IS AVAILABLE AT OUR PINCODE LOCATION?
Please enter your pincode on the product page.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
I NEED TO RETURN AN ITEM; HOW DO I ARRANGE FOR A PICK-UP?
Returns are easy. Contact Us and write a mail to us describing the issue along with Photos and Videos to initiate a return. You will receive a call explaining the process, once you have initiated a return.
I DID NOT RECEIVE MY ORDER BUT GOT A DELIVERY CONFIRMATION SMS/EMAIL.
In case the product was not delivered, and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation to investigate.
DOES ZESTY VIBE DELIVER INTERNATIONALLY?
As of now, Zesty Vibe doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.